Manager of Digital Content 

Reports to: Director of Research and Program Operations, Navigator Research

Location: Washington, DC (Hybrid)

Status: Full-time; Exempt. This position is included in a union-represented collective bargaining unit; specific employment terms and conditions are subject to labor-management negotiations and a potential Collective Bargaining Agreement.

Salary range: $65,000 - $75,000

About The Hub

Launched in 2016, The Hub is a nonprofit effort made up of a growing team of communications, research, and organizing experts who have extensive experience in campaign strategy, digital, and polling and analytics. We believe in a country where everyone has the opportunity to succeed in our economy and participate in our democracy, and we make that vision a reality by partnering with advocacy groups – bringing surge capacity and coordination to build innovative and effective campaigns.  

Our Commitment to Diversity, Equity, and Inclusion

We value diversity and inclusion and are committed to creating an environment where people from all backgrounds can participate, grow, and succeed in our organization. We believe we have a duty to use our power and privilege to contribute to transformational change to ensure our government is working for everyone and that all families have a fair shot.

Position Summary

The Manager of Digital Content will draft and design compelling and effective digital content for Navigator Research, a campaign incubated within The Hub Project that conducts a significant volume of quantitative and qualitative research. Navigator’s research informs policy debates and provides communications guidance for audiences including progressive advocates, partner organizations, and elected leaders. This person will craft and deploy social media content, design and support a digital content creator program, strategize and execute on our email program, manage and update our website, and work to expand the distribution and footprint of Navigator's social media platforms.

Essential Responsibilities and Tasks

• Manage day-to-day social media content on Twitter, Instagram, and TikTok, including writing content and managing the approval process.
• Develop compelling visual assets - including graphics and videos - to deploy on social media accounts and digital toolkits for amplification.
• Help develop message guidance for digital content creators using Navigator’s research and data.
• Work with the full Navigator team to develop and execute successful digital campaigns across multiple platforms, including quickly mobilizing around rapid response moments.
• Work with the Director of Research and Program Operations to develop and execute longer-term strategies designed to expand the footprint and distribution of Navigator's reach.
• Work with the Hub’s Partnerships team to establish relationships with digital content contemporaries at partner organizations in order to expand Navigator's distribution and partnerships.
• Track digital analytics for Navigator’s website and email program, and use that data to make recommendations on how to adjust our strategy.
• Update websites and landing pages using WordPress.
• Help direct external vendors and/or consultants to support and execute digital campaigns.
• Work with content creators. 
• Keep a pulse on the latest digital trends and best practices, and find new ways to integrate them into our campaigns.
• Perform other duties as assigned.

About you

• You are committed to a just and inclusive economy that delivers opportunity and dignity to all Americans, and are passionate about strengthening American democracy.
• You have 3+ years managing a social media program from ideation to execution.
• You have some experience with Mailchimp, including drafting content, executing content, and collaborating on strategy.
• You've used social media tools like TweetDeck, CrowdTangle, and/or Sprout Social.
• You have experience with content management platforms like WordPress.
• You know how to analyze social media performance and how to make adjustments based on key metrics.
• You're an excellent writer who loves experimenting with tone, voice, and personality.
• You're an active participant who is willing to share your point of view during brainstorming sessions to help guide overall digital strategy.
• You're passionate about following the latest digital trends about where people are getting their information online.
• You're creative, up for trying new tactics, flexible, organized, and detail-oriented.
• You're comfortable working on tight deadlines, have experience working in rapid response or fast-paced environments.

Benefits

Comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enroll in 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 120 hours of vacation time, 80 hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year. Employees are eligible for 12 weeks of paid family and medical leave after 90 days of employment.

Hiring Statement

The Hub is a project of New Venture Fund (NVF), a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. NVF is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. NVF's work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.

E-Verify

NVF participates in E-Verify and will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the United States. Job candidates and employees authorized to work may not be discriminated against on the basis of national origin or citizenship status.

How to apply

To begin the application process, click "Apply For This Job." This announcement will remain posted until the position is filled. Please note that only those individuals whose qualifications match the current needs of this position will be considered applicants and will receive responses from The Hub. Thank you for your interest.

The Hub is a unionized workplace and is represented by the Nonprofit Professional Employees Union (NPEU). This position is in the bargaining unit and is covered under the terms of the collective bargaining agreement. In accordance with the terms of the collective bargaining agreement, you are subject to a six-month probationary period beginning from your date of hire.